eForge (Pty) 2019/051690/07
eForge is a business in Information Technology that provides a number of online and offline services.
eForge shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from here.
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the eForge bank account, the details of which will be provided on request.
Card transactions will be acquired for eForge via PayGate who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by eForge separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
eForge takes responsibility for all aspects relating to the transaction, including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and eForge chooses it as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
eForge will deliver parcels throughout South Africa using reputable courier services, however on some occasions parcels may also be collected by the customer. Delivery fees are calculated on a combined basis of value and destination. It is the customers responsibility to pay shipping fees.
Should a product not meet the customer's expectations or not match the description on the website, the customer has 5 working days, from the date of delivery of the product/s, to cancel an order by returning the product/s, undamaged in any manner, together with all packing materials and documentation to eForge.
The provisions of this agreement relating to the return of goods and cancellation of any agreement to provide services shall not apply if:
Cancellation does not apply to services or work done, all services and work should be paid on date specified on invoice.
Cancellation of orders by the client will attract a 10 % administration fee.
eForge may, in its sole discretion, change this agreement or any part thereof at any time without notice.